Job Description

Position Title: AM server

Reports to: GM and FOH Managers

Position Summary:

Sell and serve food and drinks in a professional manner. Enhance the customer experience according to RSH and Ritz-Carlton standards.

Tasks and Responsibilities:

• Must be able to pass Responsible Service of Alcohol Test.
• Serve a set number of tables, as determined by management.
• Complete knowledge of RSR Restaurant’s food and beverage preparation.
• Ability to sell alcohol and food items.
• Able to use a computer
• Able to interact with guests in a friendly/fast and anticipatory manner.

Maintain specific side-work and ensure the total cleanliness and smooth operation of the restaurant.

• Clear and reset tables.
• Check identification of guests to ensure they are of legal age to consume alcoholic beverages. Refuse to serve beverages in a polite manner to guests who are not of legal age.
• Ensure guest’s complete satisfaction and strive to exceed guest’s expectations.
• Report to work in a neat and clean uniform. Well-groomed hair and personal hygiene are essential.
• Other duties as directed.

Essential physical requirements

• Able to work standing up and walking during entire shift.
• Able to continuously reach, carry, lift, bend, stoop and wipe
• Pulling and pushing up to 50 pounds
• Common hazards include but are not limited to burns, falls, slipping, tripping and cuts.
• Personal hygiene is a most plus frequent washing of hands is required
• Must be of legal age to serve alcohol

Knowledge and Skills

• Must be able to suggestively sell food and beverage items, to include egg preparations, and specialty coffees.
• Basic mathematical skills with the ability to make change
• Must be able to read and write
• Computer proficiency
• Excellent communication skills
• Multi-tasking and able to move in a fast-paced environment while maintaining a clam demor.
• Knowledge of workplace safety procedures
• When applicable, must have licenses, certifications or registrations according to State requirements
• State health and alcohol compliance cards (if applicable)
• 3 years of experience as a server

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