Job Description

This part-time, in-person role is ideal for someone with strong communication skills, attention to detail, and a professional demeanor—such as a parent re-entering the workforce and/or looking for a flexible, fulfilling opportunity.

About Magnolia Home

Magnolia Home is a fast-growing, family-owned and operated home remodeling and design/build company based in Northern New Jersey. We’re committed to delivering high-quality service with a strong focus on team collaboration, stability, and long-term growth for our employees.

Position Summary

We’re seeking a personable and organized  Client Service Representative to serve as the primary point of contact between our customers and our Sales team. This part-time, in-person role is ideal for someone with strong communication skills, attention to detail, and a professional demeanor—such as a parent re-entering the workforce or looking for a flexible, fulfilling opportunity.

Responsibilities

• Answer and manage incoming calls and emails from clients and prospects
• Qualify leads and schedule appointments for our Sales team
• Accurately input and manage data in our internal CRM system
• Maintain a high level of professionalism and customer service in all interactions

Qualifications

• Bachelor’s degree required
• Minimum of 3 years of professional customer service experience
• Excellent communication, organizational, and interpersonal skills
• Self-motivated and able to work independently
• Strong computer proficiency, including Microsoft Office
• Availability Monday through Thursday, occasional Fridays,
• 20–25 hours per week
• In-person work required; remote work is not available

Compensation & Benefits

• Hourly wage: $30 per hour
• Quarterly performance bonuses
• Paid, comprehensive training
• Opportunities for career development

Other Details

• Work Schedule: Monday–Thursday, flexible daytime hours with no weekends
• Work Location: In-office, Union New Jersey

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