Job Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. Our technology, innovation, partnerships, and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential.

Title and Summary

Director, Services Business Development - Security Solutions

Job Description Summary

Overview

Mastercard Services is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, cybersecurity, and improving the digital payments experience while providing value-added services using expertise, data-driven insights, and execution.

Role Description and Major Responsibilities

1. Lead sales calls and new client development across all lines of Services Business for an assigned set of accounts in Caribbean.
2. Deliver against sales targets for existing accounts and contribute to Mastercard worldwide deal bids.
3. Capture senior and mid-level clients’ implicit business needs in addition to articulated requests, and identify critical aspects of the problem.
4. Translate objectives into key hypotheses and structure work for large/complex projects or ill-defined problems.
5. Contribute to formal and informal pitches, from storyboarding to face-to-face presentations.
6. Create succinct, persuasive written materials tailored to the audience’s level.
7. Contribute to project delivery, quickly identifying shortcomings and taking remedial action.
8. Manage complete capture of assignment knowledge and ensure it is accessible firm-wide (knowledge management).
9. Contribute as a thought leader to the development of intellectual capital, articles, and blogs.
10. Leverage deep knowledge of Mastercard Services capabilities to offer innovative solutions.
11. Communicate the benefits of bundling Cybersecurity services with Data & Services products and platforms.

All About You

Education Needed:

• Undergraduate degree required.
• MBA or relevant postgraduate degree recommended.

Experience and Skills Needed:

• Experience in top management consulting firms and relevant industry.
• Knowledge of payments market, trends, and opportunities.
• Strong commercial drive with ability to build and monetize senior client relationships.
• Strong consulting or data-driven solution selling background with success in short sales cycles.
• Excellent verbal and written communication skills.
• Excellent analytical skills, including financial opportunity framing.
• Ability to think from the customer’s perspective.
• Ability to gain consensus and coordinate teams.
• Ability to multi-task in a fast-paced environment.
• Advanced Word, Excel, PowerPoint skills.
• Proficiency in Spanish and English.

Additional experience and skills desired:

• Cybersecurity services, solutions, and/or product sales.
• Understanding of cybersecurity tools, technologies, and trends.
• Understanding of Mastercard Data & Services and Cyber & Intelligence propositions.
• Experience with complex sales in financial services, healthcare, or government sectors.
• Revenue management and P&L experience.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks come with inherent risks. Every person working for or on behalf of Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices.
• Ensure confidentiality and integrity of accessed information.
• Report any suspected security violations or breaches.
• Complete all mandatory security training per Mastercard’s guidelines.

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