Job Description

Director, State Government Affairs & Public Policy

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Flex is a growthstage, NYCheadquartered FinTech company that is creating the best rent payment experience. We enable users to pay rent throughout the month on a schedule that better fits their finances and budget. Our mission is to empower as many renters as possible with flexibility over their most significant recurring expense.

About The Role

Flex is seeking a senior, strategic, and entrepreneurial leader to oversee our state government affairs strategy nationwide. Based in NewYork City, SanFrancisco, or SaltLakeCity and reporting to the Vice President of Public Affairs, this leader will represent Flex before state policymakers, regulators, and advocacy organizations, advancing policies that improve the financial stability of 44million renters across the UnitedStates. The Director will shape the state policy environment that enables Flexs growth, operational integrity, and social impact, and will serve as a decisive, proactive advocate who operates at the intersection of innovation, regulation, and trust.

Key Responsibilities

• Strategic and Enterprise Leadership Design and lead Flexs state government affairs strategy, aligning policy engagement with business growth, risk mitigation, and social impact goals.
• Serve as a senior advisor to leadership on state policy and regulatory developments that influence company strategy and product innovation.
• Build trusted relationships with state regulators, legislators, and external experts to facilitate transparent dialogue and credibility for major strategic initiatives.
• Lead strategic policy planning in key states where regulatory alignment is central to Flexs longterm business model.
• Partner closely with Legal, Compliance, and Finance to ensure alignment between government affairs and regulatory readiness.
• Advocacy and Representation Represent Flex with professionalism and authority before legislators, regulators, and advocacy organizations across the country.
• Lead multistate legislative and regulatory campaigns that affect consumer financial services, fintech, and housing stability.
• Build coalitions and partnerships with trade associations, think tanks, and nonprofit organizations to advance policy solutions that reflect Flexs mission and values.
• Serve as a visible public presence for Flex, speaking at conferences, panels, and roundtables, and engaging in direct dialogue with policymakers.
• Manage relationships with external lobbyists, consultants, and political advisors to ensure coordinated, compliant, and measurable advocacy efforts.
• Regulatory Engagement and Preparedness Support strategic regulatory initiatives that require coordinated statelevel engagement and relationshipbuilding.
• Provide expert insight into the evolving state regulatory landscape and advise on pathways that strengthen Flexs ability to operate within financial and housing markets.
• Anticipate emerging state regulatory challenges, develop mitigation strategies, and ensure all outreach is consistent with the companys ethical standards.
• Maintain readiness and alignment across internal and external stakeholders for complex statelevel approval and compliance processes.
• Performance, Accountability, and Culture Establish OKRs, KPIs, and reporting frameworks to measure the impact and efficiency of state engagement.
• Foster a culture of quick iteration, responsiveness, and clear communication.
• Proactively update leadership on progress and challenges rather than waiting for requests.
• Embody Flexs core attributes: Doer, Owner, Collaborative, Precise, Resilient, and Humble.
• Always do the right thing, work smart and hard, and maintain a commitment to improving the financial lives of renters.

Qualifications

• 12 or more years of experience in state government affairs, public policy, or political strategy within consumer financial services, fintech, or another highly regulated sector.
• Proven ability to manage complex statelevel policy and regulatory initiatives that involve multiple stakeholders and jurisdictions.
• Deep understanding of financial services regulation, consumer protection policy, and state legislative processes.
• Track record of credibility and trust with regulators, policymakers, and industry leaders.
• Exceptional communication and public speaking skills, including comfort on stage, in hearings, and in private regulatory meetings.
• Experience leading teams, setting OKRs and KPIs, and managing performance across internal and external partners.
• Strong comfort with direct outreach and relationshipbuilding; not afraid to pick up the phone to solve problems and accelerate progress.
• Entrepreneurial mindset with the ability to build systems and programs from the ground up.
• Experience working with or supporting nonprofit and social impact initiatives.
• Bachelors degree required; advanced degree preferred.
• Willingness and ability to travel extensively (5070%) across the U.S.

The compensation range for this role will be commensurate with the candidate's experience and Flex's internal leveling guidelines and benchmarks. For working locations in NY/NJ/CA, the base salary pay range will be $270,000$297,000. For all other states, the base salary pay range will be $243,000$267,000.

Life at Flex

We understand that it takes a diverse team of highly intelligent, curious, determined, empathetic, and selfaware people to grow a successful company. Our HQ is located in NewYork City, but we have employees throughout the U.S., Australia, Canada, and SouthAmerica. We are growing quickly, but deliberately, with a focus on building an inclusive culture. Our dynamic team has incredible perspectives to share, just as we know you do, and we take great pride in being an equalopportunity workplace.

Benefits include:

• Competitive medical, dental, and vision available from Day1
• Company equity
• 401(k) plan with company match (match kicks off at the beginning of 2026)
• Unlimited paid time off + 13 company paid holidays
• Parental leave
• Flex Cares Program
• Free Flex subscription
• Competitive compensation + company equity for fulltime nonU.S. employees
• Unlimited PTO for fulltime nonU.S. employees

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