Job Description

Job Description

Job Description

Dock Warehouse Worker

SUMMARY DESCRIPTION:

The Material Handler is to assist in all phases of dock operations. The Material Handler reports to the Dock Lead and Senior Manager of Logistics and Aftermarket.

Exemplary Duties / Responsibilities:

• The Material Handler Keeps the dock area clean and in a safe condition. Assist with unloading trucks and trailers.
• Keeping the dock area organized.
• Delivers full bins to respective areas.
• Responsible for meeting deadlines and responding to special needs.
• Must be able to lift, carry, push, and pull at least 20 lbs.
• Reports all safety hazards to the department manager.
• Attends General Assembly, Department, and Safety meetings as required.
• Cooperate with the Lead, Transportation Manager, and co-workers.
• Responsible for other duties as assigned.

Minimum Qualifications:

Education/Experience:

• One to two years of positive work history preferably warehouse experience.

Knowledge & Skills:

• Fluent communication skills, both verbal and written in English.
• Ability to understand simple instructions.

Desirable Qualifications :

• Bilingual is a plus.
• Ability to meet deadlines and respond to special needs.
• Ability to process materials safely, efficiently, and securely.
• Ability to work with minimal supervision.
• Must be able to lift, carry, push, and pull at least 20 lbs.
• Must have quantity and quality of work performed.

Core Competencies:

To perform the job successfully an individual should demonstrate the following competencies:

• Ethics - Consistently demonstrates integrity, professionalism, and alignment with Goodwill’s core values in all workplace interactions and decisions.
• Technical Skills & Initiative - Effectively applies required tools and systems, seeks opportunities to improve skills, and takes initiative to support team and operational needs.
• Safe Material Handling - Follows proper lifting techniques; uses safe practices during loading/unloading; reports hazards promptly; maintains safety in all operations.
• Dock Organization & Cleanliness - Keeps dock space clean, clutter-free, and well-organized to support efficient loading/unloading and safe working conditions.
• Time Management & Reliability - Completes assigned tasks within required timeframes; meets daily deadlines; demonstrates punctuality and consistency.

• Communication & Team Coordination - Communicates clearly with dock leads, drivers, and peers; follows instructions accurately; responds appropriately to feedback.

• Task Flexibility & Responsiveness - Adapts quickly to changing priorities or urgent needs; handles special tasks assigned without sacrificing performance on core duties.
• Equipment Awareness - Uses carts, bins, or handling tools properly; identifies when equipment is damaged or unsafe; reports issues to management.
• Interpersonal Skills - Works Well with others, receives and gives constructive feedback.

This job specification should not be construed to imply that these requirements are the exclusive standard of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required by their supervisor.

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