Job Description

The EHR Trainer I is a Credentialed Trainer who plays a pivotal role in ensuring the successful implementation and adoption of the Epic EHR system within OU Health. Acting as the face of Epic to employees at OU Health, this position collaborates with various departments, EHR Trainers and EHR Application teams to deliver effective training programs that empower staff to effectively utilize Epic in their daily workflows. Essential Responsibilities include delivering end user training in the classroom or virtually, presenting information clearly and engagingly, answering questions and resolving challenges, leading training professionally to ensure efficient use of Epic, working with EHR Trainer II to maintain training environment and materials, becoming credentialed in many Epic applications, providing first line support, collaborating to escalate issues, ensuring top tier training, and willingness to assist where needed. General responsibilities include performing other duties as assigned. Minimum qualifications include a Bachelor’s Degree, 0-3 years of relevant IT or clinical experience, specific application module credentialing within 3 months of hire, excellent analytical, organizational and communication skills, passion for training healthcare professionals, skill in adult education, strong public speaking skills, ability to develop and deliver presentations, enthusiasm and determination, ability to work independently and in teams, problem-solving skills, basic understanding of clinical workflows and terminology, ability to drive personal vehicle to assigned sites, and occasional travel in and out of state.

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