Job Description

About Pelico

Pelico is an innovative French scale-up on a mission to revolutionize manufacturing intelligence through resource optimization . We have developed a platform that enables factories to be more agile, efficient, and resilient, minimizing disruptions and ensuring continuous productivity.

In a world where factory disruptions strike every 16 minutes, the future belongs to those who can turn complexity into clarity. At Pelico, we empower industrial leaders to transform disruption into opportunity, synchronizing people, data, and decisions in real time to unlock the full potential of operational resilience.

Our work has earned recognition from industry leaders, including Safran, with the Digital Transformation Award, and Microsoft, which named us Scale-Up of the Year.

Why Join Pelico?

• Innovative Leadership: As the premier leader in supply chain disruption management, we redefine how factories operate, bringing unmatched agility and resilience to factories.
• Cutting-Edge Technology: Our state-of-the-art SaaS Supply Chain Operations platform empowers factory teams to swiftly respond to disruptions, ensuring minimal impact and maximum efficiency.
• Global Impact: Since our inception in 2019, we’ve partnered with industry leaders across aerospace, industrial equipment, and luxury watchmaking, revolutionizing factory operations in over 15 countries. Esteemed clients include Airbus, Safran, Cartier, Daikin, and Eaton.

About our Team

With a dynamic team of over 130 professionals representing more than 30 nationalities 🌍 in our main offices in the US and France, Pelico is a vibrant melting pot of top-tier talent spanning Tech, Data Science, and Manufacturing.

Our collaborative environment fosters innovation and excellence, driving us to solve complex challenges and shape the future of manufacturing.

Your Role's mission:

As the Head of Defense Operations for North America , you will spearhead Pelico’s expansion within the defense sector. Initially, you will lead the hands-on deployment of our platform at defense manufacturing sites, ensuring seamless integration and immediate impact. Over time, you will transition into a leadership role, building and managing a dedicated team to drive operational excellence, agility, and resilience for defense manufacturers.Key Responsibilities

1. Hands-On Deployment Leadership : Directly manage the initial implementation of Pelico’s platform at defense manufacturing sites, ensuring seamless integration and immediate operational benefits.
2. Strategic Account Management : Establish and maintain relationships with key defense sector customers, ensuring Pelico’s solutions enhance their operational capabilities and support mission success.
3. Cross-Functional Collaboration : Work closely with sales, engineering, marketing, product, and support teams to tailor solutions specifically for the defense industry, ensuring seamless execution and maximum impact.
4. Operational Excellence : Oversee the successful implementation of Pelico’s platform at defense manufacturing sites, focusing on improving efficiency, mitigating risks, and solving complex challenges.
5. Team Leadership and Growth : Recruit, train, and manage a high-performing operations and success team within the defense sector, preparing for a transition from hands-on deployment to strategic leadership.

Preferred Qualifications & Skills

• Experience : A minimum of 7 years in defense operations or similar high-stakes environments, with a strong background in managing defense customer relationships.
• Technical Expertise : Deep understanding of defense industry operations, technology, and challenges.
• Leadership Skills : Proven experience in leading cross-functional teams, particularly in advanced manufacturing or supply chain operations.
• Communication Abilities : Exceptional leadership and communication skills, with the ability to engage senior stakeholders both internally and externally.
• Growth-Oriented Mindset : Ability to lead change and innovate within a complex and evolving sector, with a focus on continuous improvement.

What we offer

Our culture thrives on trust and empowerment complemented by benefits that truly support you like:

• Work on a highly impactful product that users love!
• A very competitive compensation package
• Stock Options: Available for every employee.
• Healthcare Insurance coverage : choose across 4 robust plans
• PTO : 20 days + 10 bank holidays
• Remote Flexibility: Enjoy the freedom to work from anywhere.
• 401 (k) plan :  up to 4% of the 401(k) plan
• Collaborative Environment: Quarterly employee engagement and alignment activities. We foster a vibrant, growth-focused workplace where professional development and team connections thrive. 
• Office locations : In the heart of Paris (75002) and Miami, USA.

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