Helpdesk Support Job at Stellar Professionals, Richmond, VA

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  • Stellar Professionals
  • Richmond, VA

Job Description

We are looking to fill a long-term Contract role as Helpdesk Support

Mode of Interview: Both Phone and in person

Work Arrangement: Hybrid

Work Location: Richmond, VA

Shift: EST

Required Qualifications:

  • 5 years of Application Support Experience.
  • 3 years of strong technical troubleshooting skills for hardware, software and basic network issues.
  • 3 years of experience supporting remote users.
  • 3 years of experience in ability to handle multiple competing priorities and multitask efficiently in a dynamic, fast-paced environment.
  • 3 years of experience and demonstrating commitment to exceptional customer service with individuals of varying technical knowledge.

Preferred Qualifications:

  • 3 years of Oracle Health Millenium Cerner EHR experience
  • 3 years of experience using ServiceNow or other ITSM tool.
  • 3 years of experience and strong written and oral communication skills.

Job Tags

Long term contract, Shift work,

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