Job Description
Legacy Forward Solutions is hiring on behalf of our client in Chicago, IL for the role of Marketing & Sales Assistant . We’re looking for a motivated and customer-oriented individual with a passion for marketing, sales, and process improvement. In this entry-level role, you’ll help support and manage various customer-facing programs while gaining leadership experience in a collaborative and growth-focused environment.
Key Responsibilities:
Sales & Marketing Engagement: Identify and qualify potential customers while promoting client offerings to drive campaign success.
Drive Process Improvement: Collaborate across departments to recognize trends and enhance the customer experience.
Customer Relationship Building: Build trust and rapport with customers, ensuring follow-up and satisfaction.
Team Leadership & Development: Train and mentor customer service team members on performance expectations, policies, and procedures.
Training & Communication: Lead team discussions, coach individually, and communicate key updates to ensure consistent development.
Escalation Management: Resolve escalated customer concerns with professionalism and efficiency.
Who We’re Looking For:
Customer-First Mindset: Empathetic and effective communicator who prioritizes customer satisfaction.
Driven and Ambitious: Eager to grow in a fast-paced environment and take on leadership opportunities.
Attention to Detail: Organized and dependable, with strong collaboration skills.
Entry-Level Aspiration: Looking to begin a long-term career in marketing and sales with growth potential.
Why Join Us?
Career Growth: We believe in promoting from within and building future leaders.
Team Environment: Join a supportive team where your work makes a real impact.
Skill Development: Access ongoing training and mentorship opportunities.
Financial Success: Competitive base salary with performance-based incentives and long-term growth potential.
If you're ready to kick-start your career in marketing and sales with a company that values development and teamwork, we encourage you to apply today and join Legacy Forward Solutions in Chicago, IL .
We are proud to be an equal opportunity employer and welcome candidates from all backgrounds.