Description:

Duties:

• Perform all administrative and direct patient care tasks in a clinical setting to patients at check out.

• Obtain Lab/test results from outside as well as sending standing orders to designated labs

• Processing prior authorizations for various tests MD orders

• Contacting insurance companies to file appeals or obtain verbal authorizations for urgent treatment

• Working closely with providers to coordinate patient care needs

• Providing patients with referrals for continuing care

• Educate patients about medical processes and procedure

Requirements:

Qualifications:

• Electronic Medical Records programs,(EPIC Preferred)

• Customer Service Experience

• Multiple Phone Lines/Experience in a fast paced work environment

• Medical Terminology, OSHA and HIPAA training

• Experience with Medicare, HMO and PPO insurance payers

• Excellent verbal and written communication skills required

• Proven problem solving, analytical and decision making skills

• Strong computer skills (Microsoft Word, Excel and Outlook