Job Description

Job Description

Colemans Flooring, a respected and growing flooring company located at 9389 N Clinton St in Fort Wayne, is seeking an experienced and detail-oriented Office Manager to oversee daily administrative operations and support our team and customers with professionalism and efficiency.

Position Overview

The Office Manager will play a critical role in coordinating administrative functions, managing customer communication, and supporting scheduling and material logistics. This position requires strong organizational skills, a proactive mindset, and the ability to manage multiple responsibilities in a dynamic retail and installation environment.

Responsibilities

• Oversee and manage daily office operations and administrative processes
• Coordinate installation schedules with crews and customers
• Order and track flooring materials from suppliers and vendors
• Maintain accurate records of customer interactions, payments, and project status
• Handle basic bookkeeping, invoicing, and payment processing.
• Provide administrative support to sales staff and assist with documentation and follow-up
• Maintain showroom organization and ensure a welcoming customer environment
• Serve as a point of contact for both internal staff and external customers

Qualifications

• Previous experience in office management or administrative support (experience in construction or retail settings is a plus)
• Strong written and verbal communication skills
• Proficiency with Microsoft Office and QuickBooks (or willingness to learn)
• Ability to manage multiple tasks and deadlines with accuracy
• Dependable, self-motivated, and professional demeanor
• High school diploma required; additional education or training preferred

Compensation

• Competitive pay based on experience
• Retirement plan with employer contribution
• Paid time off and holidays
• Opportunities for growth within a well-established local business

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