Job Description

Required/Desired Skills /experience

• Demonstrated experience working in a Microsoft GCC tenant.
• Extensive experience with model-driven apps, canvas apps, Power Automate, Copilot Studio, and Dataverse.
• Working knowledge of Commonwealth of Virginia IT policies, governance, and enterprise architecture standards.
• Experience with solution management (managed/unmanaged), environment variables, and reusable components.
• Prior work experience with Virginia state agencies.
• Experience with Dynamics 365 Customer Service, Field Service, or Sales modules.
• Proficiency with custom connectors, Azure Functions, and API integrations.
• Knowledge of role-based security configuration in Power Platform and D365.
• Experience with data migration tools
• Familiarity with DevOps tools for Power Platform(Azure DevOps, GitHub Actions).
• Aid in the requirements gathering, fit-gap analysis, design, configuration, implementation, testing, and support of D365 and Power Platform solutions.
• Serve as the primary point of contact and subject matter expert for all D365 development efforts and issues.
• Expertise in Dynamics 365 Customer Engagement Customer Service and Power Apps and Power Automate development.
• Demonstrated experience in Microsoft Dynamics 365 customization, configuration, development, deployment, and usage.
• Strong experience with troubleshooting and remediation of technical issues within Dynamics 365 and Power Platform solutions.
• Strong knowledge of Microsoft's licensing model for Dynamics365 and Power Platform.
• Adhere to best practices and VITA standards when implementing business solutions and define/refine a governance approach for the platform's use in the Commonwealth.
• Develop and disseminate documentation (requirements, recommendations, technical analysis, etc.) on platform usage.
• Prepare mockups/prototypes based on requirements and use knowledge of Power Platform features/tools to offer solutions that meet business needs.
• Function as a liaison between VITA and customer agencies; serve as a point of contact for issue logging, tracking, and resolution.
• Assist customers in discerning between Dynamics365/PowerApps/Power Automate and other technology offerings when gathering requirements; identify efficient solutions and recommend alternatives to meet business needs.

Skill Required / Desired

Experience as a Power Platform/D365 Developer

Experience with creating and managing of solution using Dynamics 365 CRM Customer Service

Experience with customization and implementation of Forms, Views, Plug-Ins, Workflows

Experience with using standard & premium connectors with PowerApps and Power Automate

Experience in SharePoint Online, Microsoft 365 services

Experience working in a Microsoft GCC tenant

Extensive experience with model-driven apps, canvas apps, Power Automate, and Dataverse.

Experience with Microsoft Copilot Studio

Experience with DevOps in Power Platform/D365 Environments

Prior work experience with Virginia state agencies

Working knowledge of Commonwealth of Virginia IT policies, governance, and enterprise architecture standards

Job Tags

Similar Jobs