What You'll Do:
As a Senior Desk Adjuster, you will:
Handle 1st party PIP claims, specifically handling pre-suit demands
Investigate origin and cause of claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel, etc.
Interpret and determine policies, leases, by-laws, declarations, articles, and contract coverages and apply to all parties for assigned losses.
Coordinate on-site inspections when needed, evaluate damages and handles claim negotiations with insureds, claimants, attorneys, public adjusters.
Proactively provides all parties with claim process and status as appropriate; answers question or redirects to other areas.
Respond to customer inquiries, make appropriate decisions, and closes file as needed.
Identifies complex issues and seeks assistance as needed. Handles claims on a good faith basis.
Make independent decisions and self-supervise most files and recognize when assistance is needed.
Serve as a mentor and subject matter expert for less experienced adjusters.
What it Takes:
Ability to obtain and maintain state specific property and casualty claims licensing as required
Extensive knowledge and understanding of policies and endorsements.
Extensive knowledge of each phase of the claim handling process.
Demonstrated experience handling simple to moderately complex claims.
Demonstrated experience providing customer-driven solutions, support or service.
What You'll Receive:
At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you’ll receive.
Sentry is happy to offer flexibility through a scheduled Hybrid work model. Monday and Friday work from home if you choose to, Tuesday through Thursday you’ll work in office.
As a Sentry associate, you will have an in-office workspace and materials for your home office. In addition to the laptop, you will receive prior to your start, Sentry will provide equipment for your home office.
401(K) plan with a dollar-for-dollar match on your first eight percent , plus immediate vesting to help strengthen your financial future.
Continue your education and career development through Sentry University (SentryU) and utilize our Tuition Reimbursement program.
Generous Paid-Time Off plan for you to enjoy time out of the office as well as Volunteer-Time off.
Group Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellness benefits to encourage a healthy lifestyle.
Well-being and Employee Assistance programs.
Sentry Foundation gift matching program to encourage charitable giving.
About Sentry:
We take great pride in making Forbes’ list of America’s Best Midsize Employers. A lot of different factors go into that honor, many of which contribute to your job satisfaction.
Our bright future is built on a long track record of success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us, we’re one of the largest and financially strongest mutual insurance companies in the United States. We’re rated A+ by A.M. Best, the industry's leading rating authority.
Our headquarters is in Stevens Point, Wisconsin, with offices located throughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth.
Get ready to own your future at Sentry. Opportunities await!
Joe Larsen
Talent Acquistion Specialist Sr
Equal Employment Opportunity
Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.
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