Job Description

Job Description

HERE'S WHY YOU'LL LOVE IT HERE!

We offer an excellent benefits package to our full-time Team Members that include:

• Pay Rate: $34.62 per hour
• Medical, Dental, and Vision insurance from Day One
• Financial Wellness - 401k plan with company match, Life insurance, Company stock purchase program
• Team Member Travel Program - enjoy discounted rates at incredible properties around the globe
• Generous Paid Time Off Program
• Paid Sick Days
• Team Member Recognition and numerous learning and advancement opportunities
• and more!

HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

SCHEDULE DETAILS:
This position requires you to be able to work schedules including mornings, evenings, weekends and holidays. 

ADDITIONAL RESPONSIBILITIES INCLUDE:

• Develops and performs all facets of the events in a manner to ensure outstanding Profit per Tour statistics on the program.
• Implements site inspections, permit hearings, planning meetings and event execution.
• Builds strategic relationships with national partners to improve the working environment, event quality and customer satisfaction.
• Communicates with site-level Project Directors, as well as Marketing Directors and Sales Managers on an ongoing basis to ensure events are on schedule and all goals are met.
• Builds and maintains positive relationships with event vendors.
• Researches and stays up-to-date on event trends.
• Provides outstanding customer service in accordance with the Company standards.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

It would be helpful in this position for you to demonstrate the following capabilities and distinctions:

• Work well with internal and external customers at all levels
• Strong customer service orientation and focus

What are we looking for....

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. 

To fulfill this role successfully, you must possess the following minimum qualifications and experience:

• High School Graduate/Equivalent
• 1-2 years of previous event management in direct-to-consumer sales
• Possess strong interpersonal & administrative skills
• Proficient in MS Office, including Word, Excel & Outlook
• Ability to work a flexible schedule including evenings, holidays, and weekends
• Preferred candidate to be located in Hawaii
• Japanese speaking preferred

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