Job Description
Mid-size California MSP seeks COO/General Manager to help achieve the next level of growth
As GM/COO you will be empowered and expected to work alongside the CEO and drive revenue, profitability, and sales growth goals through engineering dominance, operational excellence, and immaculate leadership practices. You’ll dig-in as a motivational leader and elevate all staff to A-player standards, managing the team through this positive transition, and ensuring the current culture of excellence and career satisfaction persists through this evolution towards a faster, more responsive, and more profitable company. The business holds strong value and growth potential, built on a culture of teamwork and excellence that has been carefully fostered over many years. Our experienced technical leaders and high-caliber engineering team serve a sophisticated market most MSPs cannot reach. With recurring revenue at 80% and contract sizes 3-5x the national average, it operates efficiency with mature processes, comprehensive documentation, and automation. Over four decades, it has integrated best practices from top industry models, maintaining exceptionally low client and employee churn on a well developed tech stack. The company is currently primed for explosive growth. With a fresh and energized owner and CEO skilled in demand generation and market expansion, the stage is set for an operational leader to take the reins on execution. After two years of meticulous preparation, everything is in place—systems, strategy, and momentum. The final step? Bringing in the right leader to streamline operations, accelerate growth, and drive the next phase of success. Mandatory Requirements Management:Powered by JazzHR
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