Job Description

Job Description

Centralized Supply Chain Services, LLC (CSCS®) is the exclusive purchasing agent for the Applebee’s and IHOP systems and voted one of Kansas City's Best Places to Work.

Formed as a purchasing cooperative to leverage the combined buying power of both systems, CSCS currently manages approximately $2 billion in spend on behalf of its Member operators.

CSCS’s primary mission is two-fold. First, to assure that Member operators receive the benefit of continuously available goods and distribution services in adequate quantities at the lowest sustainable delivered prices; and second, to coordinate with Applebee’s and IHOP in their ongoing efforts to develop new and innovative products and programs to promote their respective concepts.

We are a team of passionate supply chain professionals that are highly engaged in the success of our Member restaurants. CSCS has a dynamic culture and lives out its core values of Results Driven, Integrity, Accountability, Continuous Improvement, Community and Member Focused.

Responsibilities

The Account Manager at CSCS is responsible for fostering strong relationships between CSCS and Dine Brands Global, as well as engaging with Franchise Members to support their supply chain needs. This is a hybrid role and with in-office work expected 1-2 times per week based on business needs.

Brand Mangement -

• Serve as the main point of contact between CSCS and Dine Brands Global, ensuring supply chain support for their programs and new initiatives.
• Provide back-up support to CSCS Engagement Directors at meetings, which includes coordinating support for new product development, testing, promotions, limited time offers, menu changes, and brand programs.
• Assist with inventory authorization to support brand needs, document review of Quality Assurance approved inventory, and conduct promotional assessments.
• Manage testing procedures done with a quick turnaround using direct shipments to restaurants. 
• Maintain calendars, timelines, and track brand deliverables to ensure timely execution.

Member Management –

• Develop and deliver an annual communication plan that meets CSCS communication objectives. 
• Oversee the Member website, Operator/restaurant records, and Member distribution list.
• Manage Franchise Membership administration, including stock issuance and redemption, ownership changes, contact updates, and reconciliation with key brand stakeholders.
• Responsible for the coordination of the annual survey event of our Members.
• Support the delivery of CSCS News blasts and written communications across all departments.
• Provide support for Franchise Members and their supply chain needs through management of Member Support phone calls and emails.

Qualifications

Key Skills and Competencies:

• Extensive knowledge in various areas of supply chain, including procurement, logistics, negotiation, and distribution center management.
• High degree of accuracy and attention to detail, with a thorough approach to planning and organizing.
• Strong communication skills, both written and verbal, with excellent presentation abilities.
• Dependable leader with the ability to coach and support a team effectively.
• An ideal candidate has Food or Beverage supply chain experience and strong executive presentation skills.

Experience Required:

• Minimum of 5-7 years’ experience in project management, procurement or inventory management.
• Proven ability to provide compelling viewpoints in supply chain discussions.
• Active contributor in meeting discussions, even in areas outside of expertise.
• Demonstrated negotiation skills through the resolution of supply chain issues with the brand.
• Exceptional presentation skills for Committee meetings, Brand meetings, and internal CSCS communications.

Salary Range: $90,000.00 - $136,500.00

Job Tags

Similar Jobs